Very helpful, informative and very easy to talk with. And supportive.
Good service, and resolved and explained things in detail. Also post purchase, they have been very understanding and responsive.
Malcolm, 12 Sep 2022
I found Paul Beard Cars staff very approachable, I did not feel pressured into purchasing the vehicle and was allowed to view the vehicle without a member of staff present. I decided to purchase the vehicle a few days later. On collection day I noticed that there was some minor damage to the front bumper and bonnet (paint work). Although delaying the collection of the vehicle by a week the imperfections were quickly sorted out and to a high standard. I have since driven the car to Edinburgh and back with no issues. I would recommend Paul Beard to my friends and family in the future.
Michael Bridge, 13 Sep 2022
Great Service
I recently bought a Citroen C3 and Dannii could not have been more helpful. She was professional from start to finish. Informative without being pushy and made everything easy. The car is exactly what I wanted, I couldn’t be happier.
Anonymous, 03 Nov 2022
Faultless
Can’t fault them at all. Excellent customer service throughout; genuinely nice people. Would definitely recommend to friends and family, and may return for future business. Thanks a lot.
Ellis Cooke, 07 Nov 2022
An incredible service, from the first email, to picking up the car.
Paul was more than happy to to accommodate my list of queries including sending me a detailed walk around video, to save me having to make the journey during lockdown.
I then had a series of disasters on my journey down, but Paul was very understanding, and even offered to pick me up when I'd had a blowout on the drive down.
When I eventually arrived, 5 hours later than I'd promised, Paul was more than understanding, and he knew I'd want to be back on the road, so he'd got the car and the paperwork all ready for me to go.
Everything was as described with the vehicle, and I have to say that it has been an absolute pleasure to deal with Paul, and I only hope we get to do business again.
Thank you so much, for making buying a car during lock down easy!
Paul was more than happy to to accommodate my list of queries including sending me a detailed walk around video, to save me having to make the journey during lockdown.
I then had a series of disasters on my journey down, but Paul was very understanding, and even offered to pick me up when I'd had a blowout on the drive down.
When I eventually arrived, 5 hours later than I'd promised, Paul was more than understanding, and he knew I'd want to be back on the road, so he'd got the car and the paperwork all ready for me to go.
Everything was as described with the vehicle, and I have to say that it has been an absolute pleasure to deal with Paul, and I only hope we get to do business again.
Thank you so much, for making buying a car during lock down easy!
Matt Homer, 03 Jun 2020
AMAZING TEAM from start to finish from Danni who took me for my test drive great with directions so I didn't get lost .Chris who delivered my pickup and explained everything to me and the man himself Paul with Danni who took me though the buying process all questions answered ,nothing was to small even with this over excited customer and got me set up in my dream vehicle. I can not fault them the warranty is best around covers loads .
Samantha Tucker, 02 Jun 2022
Really helpful, very pleasant and straight talking. Extremely happy with our new van. Would recommend anyone looking for a van or car to check out Paul's vehicles. Can't remember the last time I felt happy and well looked after buying a car.
Sam Outhwaite, 06 Apr 2022
Wow! After hunting for a while to get the right van and right buying experience, I found Paul beard in newant. I spoke with Ryan on the phone and arranged to go see a vivaro. He walked me round, chatted to me, took me on a road test..... 2 hours later I'd paid a deposit and had agreed to go back a week later to collect. Turned up, van prestine and ready for me. Ryan went out of his way to make the whole experience phenomenal. Very very knowledgeable, very happy to help and just really all round top chap. Thankyou
Its Me, 03 May 2023
I recently purchased a van from Paul Beard. I'm absolutely loving my van but would also like to share how happy I am with their customer service! Nothing is too much for these wonderful people! They have gone above and beyond to make sure the van is 100% and that I, the customer, is well looked after! This was quite an investment for me, but their attention to detail, helpfulness and great customer service have made it a worthwhile one. Thanks guys! 🙂
Emma Slark, 04 May 2023